How do I message directly with my vet?
How do I message directly with my vet?
- Some doctors may provide the option to message them directly for a fee
- If this is available, on the homepage of the app you will see a blue square in the middle of the screen that says “message my vet”
- Select this option, then click the message icon in the top right corner
- You will be asked to select the pet you wish to chat about, the reason for the chat, and the doctor you wish to chat with
- When you click next, you will be asked to confirm that you understand there will be a charge, when confirmed you will be entered into a chat with the DVM
- This is an asynchronous chat, meaning the DVM may not be able to message you back immediately but rest assured that your message will be replied to and the chat will not be completed until your questions are answered!
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